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Welcome to Spokane Computer's Support Center web site!
From here you can get access to support material for both FACS and TEQuote.
Anyone can access the "General Access" links but only logged in users
have access to the "Premium Access" links. You can contact Spokane Computer
if you forgot your login information or if you need a login created.
To speak with a customer service representative,
call 1-800-824-9631 between 5:00am to 4:00pm Pacific Time, Monday through Friday.
*NOTE: MAG-FILER support is available from 7:30am to 4:00pm Pacific Time, Monday through Friday.
Learn about the Support Center
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Don't know your Login Info?
Email info@spokanecomputer.com to request your Customer ID and Password.
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Meet our Support Staff
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Dave Colton - Senior Customer Service Representative
Dave has been with Spokane Computer since March of 1993. Dave is the senior software and hardware systems support engineer in the Customer Services department. He provides FACS telephone support, onsite installation, configuration and training services. He has extensive experience in training, installing and upgrading OpenVMS Alpha Server and Integrity Server systems and FACS for many truck equipment distributors throughout the U.S. and Canada. Prior to joining Spokane Computer, Dave provided support services to Triad Systems, a wholesale auto parts system provider.
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Margaret Foley - Senior Customer Service Representative
Margaret joined Spokane Computer in July 2008 already well-versed in SCI software. She provides FACS telephone support, onsite installation, configuration and training services. Previously she was the System Manager for a large truck equipment company with primary responsibility for implementation, training and day to day operation of FACS and TEQuote software. She has a background in computer programming and system design as well as many years of progressive experience in business processes, customer service, inventory control, and training.
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Jesse Harper - Customer Service Representative
Jesse joined Spokane Computer in August 2011 after spending six years as a master control and news production assistant and “jack of all trades” at a local television station. He is responsible for first line telephone support and training for TEQuote, Vendor Services and many of our Web products. Jesse has extensive experience with desktop and server software applications and hardware support, as well as business accounting and customer service.
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